I will not send my fur babies to anyone else for grooming or boarding. My "girls" love her and always come home happy and proud of the way they look! My sheltie used to come home "feeling ashamed" and traumatized. My mutt comes home "feeling" like a queen because of the way she was treated. If Camp Grace ceases to exist, my "girls" will just not be groomed or boarded anymore unless Grace recommends someone very comparable--it's that good! Before it's time to be picked up by Grace, I have to whisper or spell out her name to my husband. If they hear me say her name they keep barking and looking out the door for her. That can be a little obnoxious if her arrival is an hour away--just sayin'!